Policies and terms of service
DEPOSIT AND BOOKING: A $100 non-refundable deposit will be required at time of booking to hold your party date. We accept credit or debit via Paypal only. This deposit will go towards the cost of your party, which will need to be paid completely by credit, debit or check one week prior to the party or in cash when we arrive at the party.
CANCELLATION OR RESCHEDULE: If you have to postpone, we will work with you to reschedule your party to another day that will work. The $100.00 deposit is non-refundable, but it can be applied towards the cost of another party if held within 90 days of the original party date. If you choose to cancel our services for ANY reason, your deposit will not be refunded. As the host(ess), you will need to notify your guests of the cancellation. If it is necessary to resend invitations, there will be a charge of $2.50 per invitation.
FINAL PAYMENT: All outstanding balances are due on the day of your event PRIOR to our initial set up in cash or credit / debit card. Payments not received within this timeframe will result in the cancellation of your party with no exception. The remaining balance is based upon your provided final headcount and additional items.
FORMS OF PAYMENT: We accept cash and major credit / debit cards. We do not accept Checks for the remaining balance.
TAXES: Taxes are not included on the prices, this will be included on your final receipt and on will be added to your remaining balance.
FOOD AND BEVERAGE: If you choose to provide your guests with refreshments we ask you that tomato based entrees: pastas, greasy or messy foods not be served as they can stain our linens and costumes and make clean up a challenge. Beverages should be light colored or clear (no cola products or fruit punch). We reserve the right to refuse certain food items that may damage our costumes. Perfect Parties Oh LLC. is not responsible for allergic reactions to product, materials, supplies or consuming any food or beverages before, during or after the party.
ALLERGIES: You acknowledge that many of the products served or used in the party activities may contain tree nut, dairy, gluten and other ingredients that may pose a health risk to the persons who are allergic to this ingredients. It is your sole responsibility to investigate the allergies of invites and guests attending the event and report this to us. It is your responsibility to ensure that a guest or invitee with allergies does not consume or come into contact with the allergens which may cause an allergic reaction.
DAMAGES: Any damage to our party decorations, accessories or to any equipment an also any damage to any of our additional items rented such as, but not limited to, chairs, tables, linens, tents, pink carpet will be charged full replacement the value. We reserve the right to exit immediately any event due to illegal activity, or rude, disrespectful or overly demanding clients. You will be charged full price for the party. Client is responsible for damages to the property of Perfect Parties Oh LLC. Damage and / or defacement other than normal wear and tear of property belonging to Perfect Parties Oh LLC. will result in assessment of charges and billing to the client. Client shall be responsible for any damages to the venue and company vehicle caused by client, client´s employees, agents, assigns, guests or invitees. Client shall not be responsible for any damages caused by company´s employees, agents or assigns.
LIABILITY: We Strictly provide entertainment. Please be aware that children need to be supervised. We cannot be held responsible for accidental damage caused by your guest. Perfect Parties Oh LLC. assumes no responsibility or liability for accidents or damage caused during your party. In the event of damage or loss or our inventory and/or damage or loss to the party´s location, the responsibility lies entirely on the client. Perfect Parties Oh LLC. is not responsible for allergic reactions and / or any medical reactions from the food, beverages, wearing costumes or any activity taking place before, during or after the party, the responsibility lies strictly with the client.
PHOTOGRAPHY: Perfect Parties Oh. reserves the right to use photography taken at your event in any promotional media controlled by us. You will make no monetary or other claim against Perfect Parties Oh LLC. for the use of photographs taken of your children/guests. We will never use identifying information in its images. If you would like us to remove the images of your child /guests please let us know by email.
Perfect Parties Oh LLC. determines mileage fees based on the suggested routes of MapQuest.com and apply to areas located 20 miles outside of 43035 with a cap at 30 miles. Want to do a quick test to see if you are located within our service area?
Visit Mapquest.com and simply input your address as the start and the 43035 Zip Code for an initial idea. (This information may be subject to change once full addresses are input. )
Area codes over 20-29 miles - $25 Mileage Fee
Area codes over 30-39 miles - $45
Further than 40 miles of 43035 contact Perfect Parties directly to discuss rates
PETS: Client agrees to remove all pets from the venue area prior to the arrival of our Staff. Under no circumstances shall any pets be allowed in the party area. We reserve the right to provide the service in case there are any pets present at the time of our arrival.
ADDITIONAL ITEMS AND PARTY GUESTS: All upgrades and add ups are due at the day of your event. You have up to 2 weeks prior to the event to add any additional guests or items so we can order supplies in advance and avoid any interruption of the service.
Adults at party: We ask that the parent(s) of the birthday child please stay for the duration of the party to attend to possible needs of the children. The parents of guests are welcome to stay and enjoy the fun, but we ask that onlookers keep the noise level to a minimum so the children do not get distracted and can adequately hear instructions from the hostess.
Outdoor Parties: If the weather is nice, you may take the party outdoors to a clean, non-grassy, non-dirt area such as a patio, deck, or garage, except for our Teepee Slumber Party, the teepee/tents party is limited to accommodate kids indoors only. The children will not be permitted to go into grassy or dirt areas while in attire and accessories provided by Perfect Parties Oh LLC. Please be aware, Perfect Parties Oh LLC. will not be responsible for applying sunscreen or insect repellent on children. Client may be responsible for damage caused to costumes from these products. We reserve the right to determine if the
outdoor area is suitable for our equipment. Please provide an area indoors for the children to change into costumes. In addition, please have an indoor back-up location available to accommodate all guests in case of inclement weather conditions. Remember that children may not want to dress up and may not enjoy the party as much if it is hot and humid outside. Please advice Perfect Parties Oh LLC. of the possibility of an outdoor party in advance.
GUEST NUMBER AND HOSTESS FEE: Our parties are designed and priced for 6 guests (including birthday child). You will be charged for that minimum number even if less guests attends your event. If you have more than 8 guests at your event, you will be charged and additional Hostess Fee of $50 and will be charged for any additional guest depending on the package you choose. If you have more guests attending the event that the final headcount number you provide, we cannot guarantee that they will receive the service, entertainment, favor depending on the party. A fee will be added for any additional guest depending on the package you choose and must be paid prior to the event. The maximum number of attendance is 12 including the birthday girl. Siblings are more than welcome to join the event as long as they are part of the final headcount.
SET UP AND DURATION: We will try to set up your event as quickly as possible. We have a lot of things to do during a short time for this reason we kindly request that no guests or children are in the set up area, time delay can affect the duration of your party. We also need for the parking area to be cleared prior to our arrival. We take between 45 minutes to 90 minutes to set up the decoration. We will not extend the time of our party packages because of late arrivals, delays on set up or on parking space. If you choose a party package, and you wish to continue the event after our service is complete we request that you move your guests to a separate area while we breakdown.
SPA TREATMENT: The Spa Experience is for entertainment purposes only and we do not sell or charge clients for cosmetology services. Our Staff is provided to assist guest with the spa "treatments" as needed and to supervise guests.
FORCE MAJEURE: Either party may be excused from its obligation to the event in the event that acts of God, war, government regulations, riots, disasters or strikes renders such as performance objectively impossible or illegal.
OPENING GIFTS : Once our hosted party has ended and we are cleaning up, you then can have gift opening. You will need to give extra time on your invitation to allow for this. Please leave some space for us to park near an entrance where we will not be blocked in. We would appreciate easy access, as we have a lot of heavy items to carry into your party.
Please provide enough space for the tables and chairs we will bring.
Provide Kitchen space in case of hiring our food services.
Provide safe, clean areas for other activities: craft area, make-up and
dressing area, and an area for games and/or ceremonies/fashion show.
Provide a gathering place for parents of the guests if you want them to stay.
Provide a smoke free environment.
Make sure no pets are in the party area or venue during our hosting or rentals.
Please remain with the party at all times.
RELEASE OF LIABILITY. PLEASE READ CAREFULLY. Client agrees to protect, indemnify, defend, and hold harmless Company, its owners, subsidiaries, affiliates, officers, directors, employees and agents against all claims, losses, or damage to persons or property, government charges, fines, and costs (including reasonable attorneys fees) arising out of or related to the use of the Venue, or any part thereof, by Client, or any guest, invitee or agent of Client or any independent contractor hired by Client, except those claims arising out of sole gross negligence or willful misconduct of Company. In no event shall either party be liable to the other for indirect, incidental or consequential damages, whether based on tort, breach of contract, warranty or otherwise. In no event shall Company’s liability be in excess of the total amount of the charges paid by Client.
Force Majeure: Either party may be excused from its obligation to perform under this Agreement in the event that acts of God, war, government regulation, riots, disasters or strikes renders such performance objectively impossible or illegal. In the event that at the time of the Force Majeure Cause, Company has incurred expenses, which under the Agreement are the responsibility of Client, then for the period of use until the time of termination, and to the extent Company has incurred such expenses, Client shall be liable to Company, unless Company waives reimbursement.
Severability. The provisions of this Agreement are considered severable and independent and the invalidity or unenforceability of any provision hereof shall not affect the validity or enforceability of any other provision hereof.
Benefit and Binding Effect. This Agreement shall inure to the benefit of and be binding upon Client, Client’s respective heirs, legal and personal representatives, successors and assigns, and the Company and its successors and assigns.
Integration. This Agreement, and any and all Exhibits attached hereto, hereby incorporated and made part of this Agreement for all purposes, constitutes the entire agreement among the parties regarding the subject matter hereof and supersedes, integrates, and cancels any and all prior agreements between the parties as to subject matter hereof.
Amendment and Modification. This Agreement may be amended or modified only by a written instrument that is signed by each person or entity that is a party to this agreement.
Assignment. Client agrees that Client may not assign any part of its interest in this Agreement to any other party without the written consent and permission of Company. Client further acknowledges that Company may assign its interest in this Agreement in part or in whole to third parties without Client’s permission, including contracting or sub-contracting a portion or all of Company’s duties under this Agreement.
Gender and Number. Whenever required by the context of this Agreement, the singular includes the plural, the masculine includes the feminine or the neuter and the feminine includes the masculine or the neuter.
Governing Law and Venue. This Agreement is to be governed by and construed in accordance with the substantive and procedural laws of the State of Ohio. Any law suit regarding any dispute over this Agreement shall be brought by the parties in a State District Court located in Franklyn County, Ohio.
Attorneys Fees. In the event litigation regarding this agreement ensues, the prevailing party shall be entitled to recover its attorneys fees from the other party.
Notice. Any notice required or which may be given under this Agreement shall be deemed to have been duly given if personally delivered or if sent by Express Mail International with Return Receipt Requested through the United States Postal Service, or some equivalent, to the addresses of the respective parties as shown under or opposite their names on the signature page hereof, or at their addresses as shown in the record books of the Company or as they shall have otherwise indicated by written notice to all other parties hereto. Notice shall be deemed received when personally delivered or, on the date of delivery shown on the return receipt or, in any event five (5) days after posting thereof in the U.S. Mail.
Perfect Parties Oh LLC. has provided this account of our policies and terms of service with the assumption that you have read and agree to our policies before signing the Party Agreement. Please ask for clarification if there are any questions regarding the above policies before reserving your party.